Get In Touch

We're here to help and would love to hear from you

Whether you've discovered a bug, have a brilliant game idea, need technical support, or just want to share feedback, we're all ears! At BettaGames, we believe in building our platform together with our community. Your input helps us create better gaming experiences for everyone. We typically respond to all inquiries within 24-48 hours during business days.

Contact Methods

Email Us

General inquiries & support

contact@bettagames.io

Response Time

When to expect a reply

We aim to respond within 24-48 hours during business days.

What Can We Help You With?

Report Bugs

Found an issue? Let us know so we can fix it quickly.

Game Suggestions

Have an idea for a new game or feature? We'd love to hear it!

Technical Support

Need help with a game or experiencing technical issues?

Partnerships & Feedback

Business inquiries, collaborations, or general feedback.

Frequently Asked Questions

How do I report a bug or technical issue?▼
To report a bug, please email us at contact@bettagames.io with the following information: the game name, what happened, what you expected to happen, your device and browser type, and any screenshots if possible. We typically respond within 24-48 hours and prioritize bugs based on severity.
Can I suggest a new game or feature?▼
Absolutely! We love hearing game ideas from our community. Send your suggestions to contact@bettagames.io with as much detail as possible. While we can't implement every suggestion, we review all submissions and many of our current games originated from player ideas.
How do I reset my game progress or account?▼
Game progress is stored locally in your browser. To reset progress for a specific game, look for the reset button within the game interface. If you need help with account issues, contact us at contact@bettagames.io with your account details.
Are the games really free? Will you add ads or paid features?▼
Yes, all games on BettaGames are completely free and always will be. We have no plans to add advertisements or premium paid features. Our mission is to provide accessible, high-quality gaming to everyone without barriers.
My game won't load or is running slowly. What should I do?▼
First, try refreshing the page or clearing your browser cache. Ensure you're using an updated modern browser like Chrome, Firefox, Safari, or Edge. If issues persist, check your internet connection. For continued problems, email us at contact@bettagames.io with details about your device, browser, and the specific issue.
Can I use BettaGames games for educational purposes?▼
Yes! We encourage educators to use our games in classrooms and educational settings. All our games are free to use. If you have specific educational needs or would like to discuss partnerships, please reach out to us at contact@bettagames.io.

Need More Help?

Check out these additional resources that might help answer your questions:

→ Browse all games and their help sections→ Learn more about BettaGames→ Read our Terms of Service→ View our Privacy Policy

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